About Jackpotjoy.com:
Jackpotjoy.com is owned by Gamesys, a successful and steadily growing group which provides international casino, instant win and bingo games. Founded in 2001, the company and its flagship website have enjoyed growing success in the last few years. Jackpotjoy has an audience of over 2,400,000 members; an excellent base of users considering the relative youth of the company. Gamesys certainly keep wins rolling, claiming to pay out more than £90 million every month. The company has also won awards including being named the UK's fastest growing private technology company. So how does the gambling service pan out?
Promotions:
Jackpotjoy has a rather mediocre selection of promotions. A welcome bonus is available in the form of a double your deposit offer of up to £100. Unfortunately the details of this bonus are not readily available and it's always frustrating when you can't find out how your bonus will work. The only available information on this offer is that you will receive 10000 points for every £10 you deposit afterwards- hardly informative.
Other promotions are weekday based bonuses. Reel Wild Wednesdays, for example, features 5 £100 jackpots that can be won by anyone who performs 5 real money spins on the Reel Wild West game on Wednesdays. Thankfully more details are provided in the form of easily accessed terms and conditions. The promotions on offer at Jackpotjoy are generally unimpressive and to compound the error there aren't that many to choose from. Not a great start from Jackpotjoy.
Casino:
When you arrive at the Jackpotjoy website you'll likely be struck by the poor design of the site. There is no clear navigation system to bring you to the section of the site that you want (casino, bingo, poker). Instead of an organised tab system there are lists of games splashed across the middle of the home page. Surrounding these lists is a collection of adverts and offers. On the left is a link bar that will guide you to help, accounts, FAQs and other tools but generally the game access is all from the central lists. In fairness just about everything that you'll want is in the main lists of games but it lacks the cohesion found in a multi-page system.
Registering is somewhat more complicated than it should be; Jackpotjoy opt for spreading the process over four pages. Details ranging from email and password to account details and deposit details are asked for. The number of questions is fairly normal but because of the inefficient method used to present them the process tends to take a little longer.
Once you're signed up you can jump into a game. Jackpotjoy games all run in the browser and require minimum hassle to get started with. The user interface is actually somewhat more impressive than the website itself, featuring a chat room on the side and opening with the option to choose between playing for cash or for fun. After this the game will load and you'll be entertained by some quotes from gambling related sources.
The game presentation is of reasonable quality and it's easy to navigate the menus. Help is available in the interface; it will open a new window with guides and a mail system through which players can ask questions. Games are animated with some pleasing, if slightly repetitive videos. The roulette, for example, plays a high quality video of each spin of the wheel. There aren't many options; the sound can be toggled but beyond this the interface is fairly set.
Bingo:
The bingo lobby is also well presented with a list of available rooms in the welcome screen. Different ticket prices are available and a good selection of games is presented including 75 ball, 90 ball and variations on these choices. Progressive jackpots are offered and these are clearly presented in the lobby. Accessing the game of your choice is easy but once you're in the interface is a little muddled. It's not a terrible design but it's definitely over-complicated.
Payment Options:
The payment methods available on Jackpotjoy are truly woeful. The choice is between Neteller and credit or debit card. The cards you can choose from include Visa, MasterCard, Maestro and Solo. This is a very disappointing selection and it will likely mean that many users will have to use an alternative to their preferred method. Currency options are equally limited with only the UK pound and the euro open to users.
Conclusion:
Jackpotjoy is a gambling service riddled with problems from the website itself to the terrible selection of payment options. The user help is acceptable if poorly presented, featuring a 24 hour phone line. All of this combined with the poor selection of promotions creates a disappointing service that isn't really made up for by the reasonably good game interfaces.
Tick Box:
Safe: Yes
24/7 Support: Yes
Demos: Yes
Download Required: No
Live Betting: Yes
Mobile Gambling: Yes
Promotions: Yes
Disclaimer: All deals and promotions listed were correct at the time of this review, and are subject to change. For current promotions, please visit the website as listed above. Please feel free to use the comments section to post details of current promotions including, where applicable, valid dates.